Contact information

At KIURY, we're happy to help! 🐾 Whether you have a question about our pet supplies, need assistance with an order, or want to learn more about our products, we're here for you.

Get in Touch

Email: storekiury@gmail.com

Website: kiury.store

Customer Support Hours: 

We aim to respond to customer enquiries within 1–2 business days.

Need Help With an Order?

For faster assistance, please include the following information in your email:

• Your order number

• The email address used at checkout

• A brief description of your question or concern

• Photos or videos, if reporting a damaged or incorrect product

Order and Shipping Assistance

Need an update on your delivery, tracking information, a return, or a refund? Contact us by email, and our team will help you understand the next steps.

Please review our Shipping Policy and Return and Refund Policy for additional information.

Our Commitment

At KIURY, we believe pets deserve thoughtful products and their owners deserve a smooth shopping experience. We're committed to treating every enquiry with care and helping resolve issues as fairly as possible.

Thank you for choosing KIURY — made for happier pets and happier pet parents. 🐾