Terms of service

Last updated: October 15, 2026

1. Overview

Welcome to KIURY. The terms “we,” “us,” and “our” refer to KIURY. We operate this online store and website, including the information, features, products, and services made available to you.

By visiting our website or purchasing from us, you agree to these Terms of Service and our applicable store policies. If you do not agree to these terms, please do not use our website.

These terms apply to all visitors, customers, and other users of our website.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes, violate applicable laws, infringe the rights of others, or interfere with the security or operation of our services.

We reserve the right to restrict access to our website where reasonably necessary and permitted by law.

3. Products and Product Information

KIURY offers pet supplies and related products, which may include pet toys, enrichment products, feeding accessories, and other pet accessories.

We make reasonable efforts to display accurate product descriptions, images, colours, and specifications. However, actual product appearance may vary slightly due to screen settings, lighting, manufacturing variations, or packaging changes.

Please read the product description, dimensions, materials, instructions, and warnings before purchasing.

We reserve the right to correct errors, update product information, or discontinue products, subject to applicable law and any existing contractual obligations.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An automated order confirmation does not necessarily mean that an order has been finally accepted. We may review or decline an order where reasonably necessary, including in cases involving suspected fraud, payment issues, inaccurate pricing, or product unavailability.

If we cancel an order after payment, we will arrange an appropriate refund where applicable.

Please ensure that your contact, billing, and shipping details are accurate when placing an order.

5. Prices and Payments

Product prices and applicable charges will be displayed at checkout.

Prices, discounts, and promotions may change without notice, but changes will not retroactively alter an accepted order except where permitted by law.

Payment must be completed using an available payment method. Payments may be processed by third-party payment providers, whose terms and privacy practices may also apply.

Depending on your destination, additional customs duties, import taxes, or other charges may apply. We will explain any charges collected by us at checkout. Charges collected separately by customs authorities or carriers may remain your responsibility where legally permitted.

6. Shipping and Delivery

Shipping estimates, processing times, delivery methods, and applicable restrictions are explained in our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed. Delays may occur because of customs inspections, carrier disruptions, weather, supplier availability, or other circumstances outside our reasonable control.

We will take reasonable steps to help resolve delivery issues. Nothing in these terms excludes any responsibility or customer rights that apply under law.

7. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy, which forms part of our store policies.

Please review that policy before ordering.

Nothing in our policies limits mandatory consumer rights under applicable law.

8. Intellectual Property

All website content, including text, branding, logos, graphics, photographs, and original designs, belongs to KIURY or its respective licensors unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially use our content without prior permission, except where permitted by law.

Third-party product names, logos, and trademarks remain the property of their respective owners.

9. Third-Party Services

Our store may use third-party services, including Shopify, payment processors, suppliers, fulfilment partners, analytics tools, and delivery companies.

Some services may be subject to separate terms and conditions. We are not responsible for independent third-party websites or services beyond responsibilities imposed on us by applicable law.

10. Product Use and Pet Safety

Customers are responsible for selecting products appropriate for their pets and following the product's instructions, warnings, and recommended use.

Pet toys and enrichment products should be used appropriately and supervised when necessary. Inspect products regularly for damage and discontinue use if a product becomes unsafe.

Products sold by KIURY are not a substitute for veterinary advice, diagnosis, or treatment. Do not assume that a product is suitable for every animal or condition.

These statements do not exclude any product safety obligations or liabilities that apply under law.

11. Limitation of Liability

To the extent permitted by applicable law, KIURY will not be responsible for indirect or consequential losses arising from the use of our website or products where such exclusion is legally permitted.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights, mandatory product liability obligations, or liability for fraud or other matters for which exclusion is prohibited by law.

12. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or violate these terms in a way that causes legally recoverable losses to KIURY or third parties.

This section does not impose obligations that are prohibited by applicable consumer protection law.

13. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be handled as described in that policy, subject to applicable consent requirements and your legal rights.

14. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised date.

Changes apply as permitted by law and do not remove rights or obligations that have already arisen under an existing agreement.

15. Governing Law

These terms are subject to the laws applicable to KIURY's business and the mandatory laws that protect customers in their respective jurisdictions.

Nothing in this section deprives a consumer of protections that cannot legally be waived.

16. Contact Information

For questions about these Terms of Service, please contact:

Store name: KIURY
Email: storekiury@gmail.com
Website: kiury.store